⭐ Aromafem – Frequently Asked Questions 

1. What products does Aromafem offer?

🌸Aromafem offers a wide range of natural skincare, organic body care, hair care products, fragrances, oud perfumes, and aromatherapy products made in Canada. Our collection is crafted with premium, plant-based and clean beauty ingredients.

2. Are your products natural or organic?

🌿Yes. Most Aromafem products are formulated using natural, organic, and non-toxic ingredients to give you safe and effective beauty care. We focus on plant-based skincare free from parabens, sulfates, and harsh chemicals.

3. Are your products safe for sensitive skin? 

💆♀️Our products are designed to be gentle on sensitive skin and suitable for all skin types. For best results, we recommend doing a patch test if you have extremely reactive skin or fragrance sensitivity.

4. Do you offer delivery?

🚚Yes! We provide fast and reliable delivery across Canada and globally. 

We also offer international shipping for global customers. 

We require signatures on delivery. The delivery must be signed by you or someone living at your address.

5. How long does delivery take?

🚚Canada and GTM-5 deliveries: 1-5 business days depending on your location.

International deliveries: 7–14 business days.

Canadian orders over $100 are eligible for free shipping. 

6. What payment methods do you accept?

💳We accept Visa/Mastercard and secure online payment methods available at checkout.

Our payment process is safe, encrypted, and fast.

7. Can I return or exchange a product?

📦Yes. We allow returns and exchanges for unopened and unused items within 14 days.

This ensures you shop with confidence knowing you’re getting trusted, high-quality beauty products.

8. How do I track my order?

👣Every order comes with a real-time tracking number sent via SMS or email. You can follow your package until it arrives at your doorstep.

9. How do I use your skincare and beauty products?

💄Each product includes clear instructions on how to apply, when to use, and recommended routines.

Our site also includes product descriptions highlighting benefits, ingredients, and usage tips for healthy, glowing skin.

10. Do you have a physical store?

🌐Aromafem currently operates online, offering nationwide delivery.

We occasionally host pop-up shops and events. Follow our Instagram @aromafem for updates.

11. Do you offer wholesale or bulk pricing?

📦Yes. We offer affordable wholesale pricing for salons, boutiques, resellers, and distributors.

Contact us directly for a custom wholesale catalog.

12. How can I contact Aromafem?

📞You can reach us through:

Email: (fmjagani@gmail.com)

Instagram/Facebook: @aromafem

Website Contact Us page

We respond quickly to all inquiries regarding orders, skincare advice, or product recommendations.